SAP Knowledge Base Article - Public

2891776 - Why does a closed Job Requisition not show with the filter Closed Job Requisitions applied?

Symptom

A Job Requisition has a status of closed but does not show as Closed in the Recruiting Dashboard

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open the Recruiting Dashboard
  2. Select the "Closed Job Requisitions"
  3. A Job Requisition with the status Closed doesn't appear in the list

Cause

In Recruiting, there are 2 statuses on a Job Requisition - Status and Requisition Status

A Job's "Requisition Status" can be Pre-Approved, Approved or Closed. Requisition Statuses are non-configurable and display the current Requisition Status of the Requisition. When using the Job Requisition Filter, showing all Open requisitions with this filter will display Job Requisitions that are in the Pre-Approved and Approved states (i.e. not Closed).

A Job Requisition's "Status" however offers greaters flexibility for customers and can be used to display several statuses for further detail (e.g. On Hold, Approved). These statuses are configurable in a customer instance through the Picklist. Showing Open with this filter will only show Job Requisitions with the "Status" Open. This is why there is a disparity between both views. Using the "Filter Options" to show all Job Requisitions with a "Status" of "Open" here will only display Jobs that have a status of Open.

Resolution

The Job Requisition Dashboard filter works on "Requisition Status" and cannot be configured. 

See Also

The following KBA explains the statuses in greater detail -2741548 - Job Requisition System Statuses (Pre-approved, Approved and Closed) - Recruiting Management. You can use Ad-Hoc Reports to check Requisitions individual "Status" and "Requisition Status".

Keywords

KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors Recruiting all versions