SAP Knowledge Base Article - Public

2891737 - Field in External Requests is not Populated when Mandatory Pre-Fill is checked

Symptom

When checking Mandatory Pre-fill, located in System Admin-> Configuration -> External Request -> Section A  , any option select both Display and Mandatory Prefill for a option like Position Title. When going to the form the position title is not automatically populated with the user's position.

Environment

SAP SuccessFactors Learning

Cause

Mandatory and Pre-Fill are two seperate Columns though they can look like one at times.

Resolution

Pre-Fill will only work for those rows that have the Dropdown Menu. Mandatory does not mean it will pre-populate.

Keywords

KBA , LOD-SF-LMS-EXT , Sites and External Users , Problem

Product

SAP SuccessFactors Learning all versions