SAP Knowledge Base Article - Public

2891303 - Forward With Data Intact Not Working - Recruiting Management

Symptom

When forwarding an Job Application from one Job Requisition to another, data from Custom Fields are not being forwarded despite that the forward-intact attribute is set as "true".

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. In the Job Requistion
  2. Forward a Job Application to another Job Requistion
  3. Notice that some fields won't be automatically filled 

Cause

The feature will only support Custom Fields if the same are configured in the Candidate Profile as well. In case they are only configured in the Job Application, only Standard Fields will be forwarded.

Resolution

The reported behavior is expected from the system. This scenario has been addressed in the Implementation Guide under the Forward Candidates to a Requisition topic. Please, refer to the following to access the Implementation Guide.

"If the field isn’t configured in candidate template, then field value from the application is copied from the application. This feature only supports standard fields as per the list, and doesn’t support custom fields.".

See Also

Implementation Guide - Forwarding Candidates with Application Data Intact

Keywords

Forward Intact Not Working; Forward Data; Forward-Intact; , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions