SAP Knowledge Base Article - Public

2890498 - SAP Analytics Cloud iOS Mobile App is not showing the latest data when opening story

Symptom

  • In the mobile app the data is not updated, not even after emptying the storage and clicking on the refresh button.
  • This problem arises with the restricted measures.

Environment

  • SAP Analytics Cloud (Enterprise) 2019.21.8
  • SAP Analytics Cloud iOS Mobile App

Reproducing the Issue

  1. Open the story on mobile.
  2. Observe that numeric chart widgets are showing wrong image.
  3. Correct widget appears after clickin on the widget i.e. activating it.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0