While using the SAP Business ByDesign Mobile App to submit expense reports you notice that, compared to submitting the expense report from the browser, the Paid by Company checkbox is missing when adding an expense item.
SAP Business ByDesign
Reproducing the Issue
- Login to Mobile app.
- Go to My Launchpad.
- Go to Home.
- Click on Create Expense Reports.
- Fill in the required data.
- Under Expenses, add a new Expense.
- You will see there is no "Paid by Company" checkbox available.
The mobile application does not offer a full match of all fields which are available on the desktop, but only a selection of the most important and most used fields.
When selecting an expense type such as "Flight paid by company" which is configured accordingly, the flag is automatically set per default behind the scenes so that such an expense will be created with the "Paid by company" flag being set. This can be verified by creating an expense report with such an expense via the mobile app and checking it in the desktop.
The only use case which is not covered is if after selecting such an expense type the user wants to deselect the "Paid by company" flag. This is currently only possible via the desktop.
If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.
You can find more details about the services offered by Cloud Service Center . You can contact Cloud Service Center as follows:
- If you are a partner: please use email@example.com or the Partnerfinder
- If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of SAP Application Development site , choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Customer Influencer Site to submit an idea.
Mobile app; Business In Focus; Expenses; ByD; , KBA , SRD-FIN-ERM-MOB , SAP ByD Travel & Expenses Mobile Applications , How To