Below error when performing an Employee Export:
"Request submitted for user export has failed. Please try again later or contact your system administrator"
- SAP SuccessFactors Employee Profile
- SAP SuccessFactors Platform
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Access the SF Instance;
- Go on Admin Center > Employee Export;
- Click on "Export User File".
It might be a browser issue.
Try to reproduce the issue in other Browsers like: Chrome, I.E or FireFox.
Clear the Browser cache to solve this issue. You can follow more details about the Browser cache on the below KBA:
SuccessFactors; Employee Export; Valid Users Only; Short format: Only System Fields; Export User File; Export Users; Use this page to download the standard user; , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-EP , Employee Profile , LOD-SF-PLT , Platform Foundational Capabilities , How To