SAP Knowledge Base Article - Public

2888187 - After creating a user in SAP S/4HANA Cloud, a user is not able to view stories in SAP S/4HANA Cloud from an embedded SAP Analytics Cloud system

Symptom

After creating a user in SAP S/4HANA Cloud, the user is not able to view stories in SAP S/4HANA Cloud from an embedded SAP Analytics Cloud (eSAC / embedded SAC) system.

Environment

SAP S/4HANA Cloud 1911 or higher

Cause

The user was not replicated to the embedded SAP Analytics Cloud system.

Resolution

  • When a new user is created in SAP S/4HANA Cloud, the user needs to wait at least 30 minutes before they can view stories from the embedded SAP Analytics Cloud system or use the Manage KPIs and Reports app - Stories section.
  • The replication occurs every 30 minutes between the SAP Identity Provisioning Service (IPS), SAP S/4HANA Cloud and the embedded SAC system.

See Also

Manage KPIs and Reports

Keywords

eSAC authentication failuer, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , BC-IAM-IPS , Identity Provisioning Service (IPS) , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP S/4HANA Cloud all versions