SAP Knowledge Base Article - Public

2887820 - Test Plan remains in "In Process" status even though the progress bar indicates 100%.

Symptom

The test plan completes the execution and the progress indicator shows 100% in the "Test Your Process application", but the test plan still remains in “In Progress” state.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open "Manage your solution" App.
  2. Click "Test Your Process" App.
  3. Execute one of the test plans available in the system.

Cause

The synchronization between the server and the fiori application "Test Your Process" for one or more process steps have been disrupted due to the huge data load (especially during the patch upgrade, hotfix etc). So, the test steps will not get updated as there is no acknowledgment from the server.

Resolution

Development team is currently working on the permanent fix to this problem.

As a work around, please validate the logs generated in the "Test Your Process" application to determine the successful execution of the test plan.

To change the status of the test plan from "In process" to "Success",  re-execute the test plan after stopping the current plan.

Note: There is a possibility that upon re-execution the problem appears again.

Keywords

test, process, app, stuck, plan, S4_PC, S4HC, progress, bar, sync, synchronization, CA-CTT-S4C, 100%
, KBA , CA-CTT-S4C , CTT-Customer Test Tool, S4C-START for S/4HANA CE , CA-CTT-S4C-TYP , S/4HANA Test Tool FIORI app. Test Your Processes , Problem

Product

SAP S/4HANA Cloud all versions