SAP Knowledge Base Article - Public

2887168 - Getting "502 Bad Gateway: Registered endpoint failed to handle the request" error when editing existing query based on SAP BW in SAP Analytics Cloud (SAC)

Symptom

The following error occurs in SAP Analytics Cloud (SAC):

  • Getting "502 Bad Gateway: Registered endpoint failed to handle the request" error when editing existing query based on SAP BW in SAP Analytics Cloud (SAC)
  • Refreshing the import job takes long time and sometimes failing

Environment

  • SAP Analytics Cloud (Enterprise) 2019.21.8

Reproducing the Issue

  1. Open the story->Data Management
  2. Edit the existing query
  3. Take long time to wait and get error

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0