SAP Knowledge Base Article - Public

2886994 - Reverse button grey out in the App Manage Journal Entries

Symptom

When accessing the App Manage Journal Entries and selecting the documents, the Reverse Button is greyed out.

It's not possible to reverse journal entries.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the App Manage Journal Entries
  2.  Select the Documents
  3. Reverse button is inactive, greyed out.

Cause

Only journal entries created directly within Financial Accounting can be reversed. You cannot reverse journal entries with source documents (such as goods issues or customer invoices) since these originate outside of Financial Accounting. If you select a mixture of entries with and without a source document, only the entries without a source document are reversed.

The Reverse button is grayed out if you select only entries with a source document.

In Manage Journal Entries, we defined a white list for which documents can be reversed in our app, one condition is ref. document type:

Ref. Document Type
BKPF Accounting document
BKPFF Actg doc.direct inpt
IBKPF Document from IDoc
FEBEP Acct statement item
GLYEC Year-End Closing Doc
ACES4 S/4 Accrual Engine

If the customer has different Ref. Document Type, the button will be greyed out.

Resolution

The system is working as designed.

See Also

Manage Journal Entries

Keywords

  Reverse button, Manage Journal Entries, greyed out, inactive,  journal entries, reverse journal entries, Ref. Document Type, BKPF, BKPFF, IBKPF, FEBEP, GLYEC, ACES4 , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , Problem

Product

SAP S/4HANA Cloud all versions