SAP Knowledge Base Article - Public

2886461 - Why is my content zip file not auto-unzipping when I upload directly via FTP Client?

Symptom

When I upload my content zip file directly via FTP Client, the file is not unzipping as would be the expected behaviour.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Upload zip file directly to iContent via FTP Client, and the file stays zipped in FTP Server.

Cause

Something called "Auto Extract Membership" has not been enabled at (EFT) server level.

Resolution

Please open a product support incident so Operations can be engaged to enable this server setting.

See Also

 2568384 - How to mass upload content files to iContent and create entities- Learning

Keywords

SAP; SuccessFactors, Learning; LMS; iContent; FTP; zip file; unzip; auto extract membership , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions