SAP Knowledge Base Article - Public

2886287 - User Purge Error - Import File Contains Invalid IDs


After importing a list of userIDs in Create New Purge Request > Purge Inactive User, you will receive error saying 'The import file contains invalid IDs'


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Reproducing the Issue

    1. Go to Data Retention Management

    2. Click ‘Create New Purge Request

    3. Select a purge request type: Purge Inactive User

    4. Select the ‘Upload a list of Users (by User ID or Assignment ID)’ and click download example

    Admin Center.JPG

    5. Enter the user ID in the file and import it back to the system and click Upload.


    6. You will received error message 'The import file contains invalid IDs. 

     import result.JPG


    Assignment ID value does not recognize as a valid header.


    Change the header of the import file from Assignment ID to User ID and import back to the system.


    invalid user ID, data purge error, soft purge error, inactive user purge error, DRTM Error , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem


    SAP SuccessFactors HXM Core 1911