SAP Knowledge Base Article - Public

2885933 - Error: "Unable to retrieve data from datasource" occurs in chart when opening story on SAC

Symptom

  •  Error: "Unable to retrieve data from datasource" occurs in chart when opening story on SAC

[Caught exception : exception 70034023: Instantiation of calculation model failed
\$message\$=
Instantiation of calculation model failed;exception 306002: An internal error occurred

Environment

  • SAP Analytics Cloud 2020.2.2

Reproducing the Issue

  1. Logon SAC.
  2. Open a story with chart which is created based on BW Import Data Connection.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also


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Keywords

 Unable to retrieve data from datasource, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0