SAP Knowledge Base Article - Public

2885769 - How to create links for numbers on WhatsApp - Recruiting Management

Symptom

Is there a way to create a link that will start a conversation with a WhatsApp number?

Environment

SAP SuccessFactors Recruiting Management

Resolution

This is something handled outside SuccessFactors, but if you want to embed a link for a WhatsApp number to start a conversation, you should create a link tag into your website, and use a URL like this: https://wa.me/15551234567. When the candidate clicks on the link, it will start a new conversation on the WhatsApp Application with the number found in there.

This functionality is something handled by the WhatsApp application, and you can find additional information on how to use it directly on their portal. Check their article Using Click to Chat and How to add international contacts' phone numbers

Caveat: The urls found for the WhatsApp portal are external links and might change. In case you are not able to follow the link, use the title of each of them and search it directly on their portal.

Keywords

URL, whats, app, directly, start, conversation, career, portal, number, recruiter, new , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , How To

Product

SAP SuccessFactors Recruiting all versions