SAP Knowledge Base Article - Public

2885721 - Incorrect Field Names in Data Workbench Import Template

Symptom

After a tenant copy, extension field column names are not correctly represented in a Data Workbench import template in the target system. The template in the target system is different to the one in the source system.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the target system
  2. Go to Data Workbench
  3. Go to the Import view
  4. Search for the related Object
  5. Select and Download the CSV Template
  6. Open the zip file and open the FieldDef file for the related Object
  7. Find Header, Property and/or UI Field Name different to those in the source system template

Cause

After a tenant copy, the UI text keys for the extension fields in the related OData service need to be updated in the target system

Resolution

In such a case, open an SAP incident and request to update the UI text keys in the backend. In this incident, confirm that a tenant copy happened from the production tenant and that the contents were not only transferred.
Provide the permission to perform an update of the UI text keys. SAP Product Support will then solve the issue by running a report in the backend.

Keywords

UI text keys, update, incorrect, wrong, wrongly, OData service, updated, update, system, test, different, differently, shown, visible, correct, tenant , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

Product

SAP Cloud for Customer core applications 1911