After a tenant copy, extension field column names are not correctly represented in a Data Workbench import template in the target system. The template in the target system is different to the one in the source system.
SAP Cloud for Customer
Reproducing the Issue
Open the target system
Go to Data Workbench
Go to the Import view
Search for the related Object
Select and Download the CSV Template
Open the zip file and open the FieldDef file for the related Object
Find Header, Property and/or UI Field Name different to those in the source system template
After a tenant copy, the UI text keys for the extension fields in the related OData service need to be updated in the target system
In such a case, open an SAP incident and request to update the UI text keys in the backend. In this incident, confirm that a tenant copy happened from the production tenant and that the contents were not only transferred.
Provide the permission to perform an update of the UI text keys. SAP Product Support will then solve the issue by running a report in the backend.
UI text keys, update, incorrect, wrong, wrongly, OData service, updated, update, system, test, different, differently, shown, visible, correct, tenant , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem