SAP Knowledge Base Article - Public

2885204 - Monitor Job error when selecting more than 100 pages

Symptom

  • An application error occurred. Please try again later, or notify support if the issue keeps occurring when accessing Monitor Jobs;
  • When selecting more than 100 pages under Monitor Job an error is being shown;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SucessFactors Employee Central 

Reproducing the Issue

  1. Admin Center > Search for Monitor Job;
  2. In Items per page select 100 > Page will start to load and error  An application error occurred. Please try again later, or notify support if the issue keeps occurring will be shown

monitorjob.PNG

Resolution

This is a known issue and is being investigated by Engineering Team.

Once we have a schedule to apply a fix, we will be updating this article.

NOTE: This inconsistency is being faced by customers that are located into DC2 and DC2 Preview.

Keywords

Monitor jobs failing, failed, , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Suite all versions