SAP Knowledge Base Article - Public

2885112 - "Error: Protocol Error: error [Protocol] (#73)" when accessing a story based on a Live Data Connection to HANA on CF in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following "Error: Protocol Error: error [Protocol] (#73)"  error occurs when creating a Live Data Connection to HANA hosted on CF (Cloud Foundry) in SAP Analytics Cloud (SAC):

Environment

  • SAP Analytics Cloud (Enterprise) 2020.1.0

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Open a story based on a Live Data Connection HANA CF
  3. Observe the error message on the widgets within the Story

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0