SAP Knowledge Base Article - Public

2883514 - Customer's Tax Registration is Missing in Sales Order for Country Taiwan

Symptom

You have maintained the Tax Registration Number for a Taiwan Account in the Account Master Data but the Customer's Tax Registration Data is Missing in Sales Order ABC (where ABC stands for Sales Order name).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Order Work Center
  2. Open Sales Order ABC
  3. Click View All button
  4. Navigate to Items tab, Taxes sub tab
  5. You can find Customer's Tax Registration is missing.
  6. Seller's Tax Registration is maintained.
  7. Go to Account Management Work Center
  8. Open Corporate Account EFG (where EFG stands for a Taiwan Account)
  9. Click View All
  10. Navigate to Financial Data tab, Tax Data Sub tab
  11. You can find Tax Registration Number has been maintained for the account.

Cause

For the country Taiwan, if you want Customer's Tax Registration in the sales order be determined, you need to maintain the GUI Registration Number instead of Tax Registration Number in the Account Master Data.

Resolution

  1. Go to Account Management Work Center
  2. Open Corporate Account EFG
  3. Click View All
  4. Navigate to Financial Data tab, Tax Data Sub tab
  5. Maintain the Tax Number Type as GUI Registration Number, then maintain the Tax Number.

You should create a new sales order for further process, the data can't be updated in the old one.

Keywords

Tax Data, Tax Number, Tax Country, Tax Registration, Taiwan, Sales Order, Missing , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911