SAP Knowledge Base Article - Public

2883508 - How to find the reason for an unassigned approval task

Symptom

You will see error:No approver found; task is unassigned

 You will see an unassigned task in the business task management view

Environment

SAP Business ByDesign

Resolution

  1. Go to the Application and User Management work center
  2. In Task Distribution, click on Business Task Management
  3. Select Unassigned Items
  4. Search and select  the respective document
  5. Click on determine assignment button
  6. You will see action log created and  appearing when you scroll down
  7. Click on the action log ID to open it
  8. Refer the general, results tab for details of what system could not find  to determine approver
  9. Take necessary action and then try the same steps again

Note :This details are applicable for any approval task unassigned in Bydesign

Keywords

 Unassigned task reason, why unassigned task, no approver , KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign all versions