SAP Knowledge Base Article - Public

2883251 - Which Facet are Lead Involved Parties shown in

Symptom

You want to know which Facet the Involved Parties of a Lead are shown in.

Environment

 SAP Sales Cloud

Resolution

Lead Involved Parties are shown in the facets Overview, Contacts, Sales &Marketing team and Involved Parties of the Lead TI.

Parties shown in Overview: Account, Contact of Account, Owner, Owner (Sales), Marketing Unit, Sales Unit.

Parties shown in Contacts: only shows Contacts.

Parties in Sales & Marketing Team: Employee Responsible (=Owner), Sales Employee (=Owner Sales), Partner Contact, Approver. Also custom parties of category Partner Contact Party, Sales Employee Party, as well as of category Other Party with flag Internal= True

Parties in Involved Parties: standard party Partner; custom parties with category Other Org Unit Party and of Other Party with flag Internal = False.

Keywords

leads, involved parties , KBA , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions