SAP Knowledge Base Article - Public

2882920 - HTTP Status 403 – Forbidden Error when running Adhoc reports in online

Symptom

Running ad hoc Report in online throwing error

Environment

SAP SuccessFactors HCM Suite

  • Analytics & Reporting(Ad Hoc, YouCalc, ORD)

                 Ad hoc Reports & Report Builder

Reproducing the Issue

  1. Log in into instance from any of the Browsers
  2. Click Reporting
  3. Run any ad hoc report in online
  4. Can see below mentioned error
    "HTTP Status 403 – Forbidden"

Cause

Special character in user id causing the issue

Resolution

Internal ticket number (for reference and can be access by SAP employees only): AYT-27337

Interim Workaround:
Directly log in as affected user to run the report in online instead of proxy as affected user with other user.

Fix Done:

Special character in user id is replaced with underscore, which will delived to production systems with coming release as a permanent fix. (b2005)

Keywords

HTTP, Status, 403, Forbidden, Running, Adhoc, Ad, Hoc, Reports, Offline, Directly, Special, Character, user, id, affected , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Bug Filed

Product

SAP SuccessFactors HXM Suite all versions