SAP Knowledge Base Article - Public

2881253 - Unable to permanent purge employees: You do not have right permission to execute this maintenance request.

Symptom

When trying to use User Permanent Purge, we are getting an error about permission.

"Error: You do not have right permission to execute this maintenance request."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. In Tool Search, type in Data Retention Management
  3. Click User Permanent Purge
  4. Select Choose File
  5. Click Upload
  6. Click Submit

User Permanent Purge.png

Resolution

To perform the User Permanent Purge, the user/s should have either one approver permission or both:

  • Manage and Approve Legacy Data Purge Request
  • Manage and Approve DRTM Data Purge Request

Keywords

Data Retention Management, DRM, User Permanent Purge, permission to execute this maintenance request , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HXM Suite all versions