When trying to use User Permanent Purge, we are getting an error about permission.
"Error: You do not have right permission to execute this maintenance request."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Admin Center
- In Tool Search, type in Data Retention Management
- Click User Permanent Purge
- Select Choose File
- Click Upload
- Click Submit
To perform the User Permanent Purge, the user/s should have either one approver permission or both:
- Manage and Approve Legacy Data Purge Request
- Manage and Approve DRTM Data Purge Request
Data Retention Management, DRM, User Permanent Purge, permission to execute this maintenance request , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem