SAP Knowledge Base Article - Public

2880011 - Deleted Documents are not being purged after the retention period

Symptom

Deleted documents are not being purged as defined on Retention Period for Purging Deleted Attachments.

Environment

SAP SuccessFactors HXM Suite

Cause

There is a limitation that the purge is not being done on the deleted attachments as Attachment clean up has been disabled for the time being.

It was disabled due to that inconsistency of attachment 'marked for deletion' status, i.e. Some 'marked for deletion' attachments are mis-marked and not intended for permanent delete.

Resolution

Our engineering team is working to solve this for upcoming releases, though at the present moment we do not have a release date for the fix.

We will keep this KBA updated on the resolution and its time, so you can follow this KBA with no need of an incident to be created.

See Also

Documents attachments

Keywords

KBA , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HXM Suite all versions