SAP Knowledge Base Article - Public

2879765 - Scheduled Purge Job does not create a Preview Report

Symptom

Scheduled Purge Jobs are not creating a Preview Report

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Data Retention Management
  2. Create New Purge Request (Any purge)
  3. Create your purge as required
  4. Add your approver
  5. Schedule
  6. Create your required schedule
  7. Have the approver approve the scheduled purge job
  8. Note when they click on approve there is an option "I want to approve the whole series
    Do not select this option if you want to manually approve the request one by one"
  9. Select this option
  10. Let the purge run as scheduled
  11. You will not receive a Preview report
  12. If you run the purge manually (run immediately) - you will receive a preview report

Cause

This is expected behaviour. When you select the below option you will not receive a preview report.

"I want to approve the whole series
Do not select this option if you want to manually approve the request one by one"

Resolution

  1. If you wish to receive the Preview report  - you must NOT select the option above when initially approving the scheduled purge job.
  2. By not selecting this option - initially the job is not scheduled/triggered as the Preview report must be reviewed by the approver to confirm if the purge should still proceed. The approver will receive an email to review the Preview Report and approve or decline.
  3. If approved at this point. The scheduled job will then run the purge.
  4. Then each scheduled date/time after this the approver will receive an email to review the Preview report and apppove or decline the purge.
  5. If the apporver does not approve this each time for the scheduled purge - the purge will not run.

See Also

Generating the Preview Report for a Scheduled Purge Request 

Keywords

Scheduled Purge, Preview Report , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HXM Suite all versions