SAP Knowledge Base Article - Public

2879584 - Automatic email notification received upon completion of a report - HXM Suite

Symptom

Users receiving email notifications upon the completion of report exports or when finishing bundles exports.

Environment

  • SAP SuccessFactors HXM Suite
  • Report Distributor

Cause

When editing the email bundle message and selecting On Completion, the configuration cannot be reverted. If this is configured at least once, the bundle owner and the user running the report will receive the email notification each time the report is run.

kba.PNG

Resolution

Once the On Completion email notification is configured on Edit Email it cannot be cleared or deleted.

The email notification can be edited and have to be saved again as On Completion, as referenced in the KBAs below (it can go back to the override later):

In addition, the email notifications can be disabled. However, this configuration suppresses all notifications, as the following KBA explains:

Keywords

Email, notifications, notification, template, export, report, distributor , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Product Enhancement

Product

SAP SuccessFactors HXM Suite all versions