SAP Knowledge Base Article - Public

2879141 - App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment

Symptom

You are using a mobile device and as you click at Create Sales Order option, an error message is displayed:

App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment.Details: { "info": "Failed to resolve navigation target \"#SalesOrder-create\". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.", "fixedShellHash": "#SalesOrder-create", "technicalMessage": "Could not resolve navigation target"}

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Through a mobile device, connect to the system using the frontend link.
  2. Open Track Sales Order app.
  3. Click at Create Sales Order option.
  4. The error message will be displayed.

Cause

Create Sales Order is not enabled for mobile devices.

Resolution

Currently, use Create Sales Order option is not allowed through mobile devices.

Documentation available in Fiori Apps:

Desktop, Tablet

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('VAX1_VBTYP')/S15OP

Keywords

mobile device, mobile, app could not be opened, VAX1_VBTYP, Track Sales Orders, Track Sales Order, #SalesOrder-create, target , KBA , SD-FIO-SLS , Sales Apps , SD-SLS , Sales , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud all versions