When you try to approve expense reports on ByD Manager Approvals App, you got error:
An error occurred. Please try again
- ByD Manager Approvals App
- SAP Business ByDesign
Reproducing the Issue
- Login ByD Manager Approvals App
- Click on the expense report that you want to approve
- Swipe right to approve the expense report
- Error message appears.
This error occurs due to Multi-Step Approval (MSA) of expense reports is not supported for SAP Business ByDesign.
Change the approval process of expense reports to One-Step.
After changing, you should re-edit / reopen the expense report and re-submit it in order to set the status of the approval task back to "In Approval".
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