LMS Item substitute completions are not applied to all users with parent items when some of the subsitute completions in the same batch when using record learning tool includes a failing completion with a null not-for-credit value.
SAP SuccessFactors Learning
Reproducing the Issue
- Substitute relationship established without a not-for-credit value.
- Record learning for User(s) A with completion for the substitute item with passing grade while in the same batch with the tool, Record learning for User(s) B with the substitute item completion with a failing grade.
- Note the substitute completion is not recording completion for the parent item for any user(s) A which should be receiving the For-Credit substitution completion and may only apply to select users in the batch.
Due to code defect in batch process when it encounters a null not-for-credit value for the failing completion, it skips the for-credit completion recording for those only within the same batch.
Code fix targeted in b2005 via LRN-71183 and patched in b1911p7 via PTCH-31779.
2177797 - LMS: Setting up a Substitute Item in SuccessFactors Learning
SAP SF success factors LMS learning substitute not working applied to all users partial credit for not-for-credit for-credit complete completion substitutions , KBA , LOD-SF-LMS-ITE , Items , Problem