SAP Knowledge Base Article - Public

2878093 - Program with multiple items is taking time to load - LMS

Symptom

Program with multiple items is taking time to load when opened.

Environment

Successfactors Learning Management System

Reproducing the Issue

1. Assign the program to a user

2. User clicks on the program

3. Program sections are taking time to load

Cause

There are too many items in one program section

Resolution

As per Engineering Team:

The Program section consists of too many programs. The suggested solution is to limit the number of items to 10 per section.

Group the items within the Program to multiple sections containing 10 items (at most) per section.

1. On the admin side, open the Program

2. Edit the Agenda

3. You can add sections within the Agenda. Sections are used to define the structure of your program and allow you to group activities either thematically or chronologically.

Keywords

LMS, Learning, LRN-73351, Program, Not loading, timeout, taking time to load, loading time, load time, course, Program section , KBA , LOD-SF-LMS-PRO , Programs , Problem

Product

SAP SuccessFactors Learning all versions