SAP Knowledge Base Article - Public

2877929 - New Hire Name is not appearing in Tiles-Onboarding2.0


  • customer reported new hire names is not appeared in Onboarding Tiles. 


  • SAP SuccessFactors Onboarding 2.0.    

Reproducing the Issue

  • Please go to Hiring Manager Homepage.
  • click on Correct Onboardee Data Tile.
  • New hire names will be empty in Tile.     


  • RBP is not provided for Managers with correct target population.    


  • Hiring Manager must be provided with employee Export permissions in manage users for a role(admin centre-manage permission roles) with Target population as All(External Onboarding User),users able to see name in tiles.

  • If we provide employee export permissions in manage users In RBP without target population as All(External Onboarding User),users (hiring managers)cannot see name in tiles.

  • HRIS Sync job should be up and running fine in provisioning-manage schedule jobs-HRIS Sync Job.     


  • New Hire Name is not appearing in ONB2.0 Tiles
  • Newhire Name is missing in Onboaridng 2.0 Tiles
  • Correct Onboarding data Tile. 
, KBA , LOD-SF-OBX-ADM , Admin UI , How To


SAP SuccessFactors Onboarding all versions