SAP Knowledge Base Article - Public

2877755 - Survey required dates discrepancy

Symptom

After a user is assigned a survey, the user TODO date shows one day earlier than the user Learning Plan survey required date.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign an item with required survey to user and complete the item so the survey is assigned to user learnign plan.
  2. Change the required date of the survey.
  3. Note the user TODO required date is one day before the user learnign plan required date.

Cause

Due to database upgrades the BizX todo date calculation when calling the LMS API may show off by one day.

Resolution

Note the required date of the survey is not changed for users already assigned the survey by design, but may show discrepancy on the admin side as it applies only to new users.

Issue resolved with code fix in b2002 via LRN-69304

Keywords

SAP SF success factors learning lms evaluation survey required date change difference day discrepancy todo to-do user plan due , KBA , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-ITE , Items , Bug Filed

Product

SAP SuccessFactors Learning all versions