SAP Knowledge Base Article - Public

2877575 - LMS Admin Proxy user session logout

Symptom

After closing out a user proxy session from the LMS Administration tool, the admin is logged out and returned to BizX.

Environment

SAP SuccessFactors Learning 1911

Reproducing the Issue

  1. Go to Admin Center > Learning Administration
  2. Search for any unlocked user and click "Launch Proxy" in the Actions menu.
  3. Minimize the new window that will happen and click the "End Proxy Session" button.
  4. A message will appear: "Your login session could not be restored. Please login again".

Cause

Code fix to properly assign the Authentication provider in java section.

Resolution

Fixed via b2005 in LRN-72143 & patched in 1911p7 via PTCH-31775

See Also

2326534 - LMS: Launch Proxy invalidates Admin session

Keywords

SAP SF success factors LMS learning admin administration login session logout log out error proxy user again log in end launch , KBA , LOD-SF-LMS-ADM , Admin Tools , Bug Filed

Product

SAP SuccessFactors HXM Core 1911 ; SAP SuccessFactors Learning 1911