SAP Knowledge Base Article - Public

2877058 - Benefit description missing when approving workflows.

Symptom

All the image/data below came from a demo instance, any resemblance to a live customer data is purely coincidental.


Benefit description missing when approving workflows.

Environment

SuccessFactors Employee Central Global Benefits.

Reproducing the Issue

1. Initiate a workflow to an employee by claiming a Reimbursement type of Benefit.

2. Login as the approver or proxy as the approver and you will notice that the claim transaction does not have a description of what benefit was triggered.

2877058.jpg

Cause

This is a defect under 1911 which is planned to fix this coming 2005. Currently we are working with our engineering team to deliver a patch on this.

For the mean time kindly monitor this KBA for any updates about this defect.

See Also

 Permissions Issues with MDF Objects Since b1911 Release

Keywords

BEN-4757, ClaimWorkflow, BenefitWorkflow, Benefit, Claim, Workflow. , KBA , LOD-SF-EC-GBF , Global Benefits , Bug Filed

Product

SAP SuccessFactors HXM Suite 1911