SAP Knowledge Base Article - Public

2876920 - Help Text "This candidate has been added to this job but has not yet applied for it" in Candidate Applications appearing for "Non Applicant"

Symptom

Help Text icon with the message :

Public Field
This candidate has been added to this job but has not yet applied for it

appears in the application page for any "Non Applicant" on the right side of the label of the fields.

There is no way to disable that via Admin Centre > Manage Recruiting Custom Help Text

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. open a Job Application for a candidate that appears as "Non Applicant"

2. check the field labels, on the right side appear a "?" sign (Help Text)

3. if you click that you get the message:

Public Field
This candidate has been added to this job but has not yet applied for it

Cause

 This is the current design of the system

Resolution

Since the fact that the user cannot disable that Help Text does not appear as a good user experience,

Product Managers and Developers are planning to enhancement the design trying to schedule it in future release.

Internal reference: RCM-72291

Keywords

Help Text Non Applicant , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions