SAP Knowledge Base Article - Public

2875981 - Autosave does not save locale changes in Translation - SAP JAM

Symptom

  • The default language is English
  • When editing the translation for another language and the page refreshes, the language reverts back to English and the translation changes are not saved
  • It reverts back to English even if you select "Recover Changes" in the Unsaved Changes pop-up window

Environment

 SAP JAM Collaboration

Reproducing the Issue

  1. Go to JAM > JAM group 
  2. Edit the overview page
  3. Click on "Translate" in the side bar
  4. Default language or source is English
  5. Change the language, ex: Czech
  6. Add localized text and translate the document
  7. Once you go away from the keyboard and the page refreshes, the language reverts back to English (default language) even if you select "Recover Changes" in the Unsaved Changes pop-up window

Cause

Locale is never saved in autoSave

Resolution

Engineering team will deploy a patch to fix the issue on January 16, 2020.

Keywords

autosave, save, refresh, language, default, english, translation, jam, overview, edit, locale , KBA , LOD-SF-JAM-LNG , Language Localization Issue , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions