SAP Knowledge Base Article - Public

2875519 - Error with Outbound user when configuring Communication Arrangement

Symptom

  • When creating a Communication Arrangement containing an Outbound Service (e.g.: SAP_COM_0008) after assigning a Communication System, one of the following errors is presented:
The communication system doesn't contain any suitable outbound user

        or

No User/Certificate Found
  • When you check the Communication System, an Outbound user is defined

Environment

 SAP S/4HANA Cloud

Cause

Changes made to the Communication System to specify the Outbound User have not been saved

Resolution

  • Save all outstanding changes made to the Communication System assigned to the Communication Arrangement
  • Retry assigning a user to the Outbound Communication details of the Communication Arrangement

Keywords

KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud all versions