SAP Knowledge Base Article - Public

2875497 - Custom MDF Portlet not showing data post 1911 release


  • Custom MDF blocks are not displaying data within People Profile after the 1911 release
  • Issue appears to only occur in custom MDF blocks


  • SAP SuccessFactors HCM Cloud - 1911
  • MDF
  • People Profile 

Reproducing the Issue

  1. Navigate to employee's People Profile 
  2. Scroll to any custom MDF block and check if data is available 

Please Note: Data is not missing, as it is available in edit or history screens - however is not visible in view mode of People Profile


This issue was found to be a defect in the 1911 release and Engineering is working on a patch to temporarily correct this behavior.

Expectation after patch:

  • The patch will add a 'Show More' button, which will display the data in the custom MDF block.
  • Unfortunately, the data still will not be visible on the initial view of the data - users will have to select 'Show More' to make the data visible.
  • A more permanent fix will come in a future release


PTCH-31762, ECT-127992, ECT-128823, ECT-128824, ECT-128784, ECT-128817, MDF, Custom MDF, People Profile, PP3, no data , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-MDF , Metadata Framework , Bug Filed


SAP SuccessFactors HXM Core 1911