SAP Knowledge Base Article - Public

2875425 - Unable to submit Time Off request in advance for Future hire employees

Symptom

System is throwing an error saying “No employee job information found for user <name> on <date today>”

NewAbsence.png

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

Employee Central Time Off

Reproducing the Issue

1. Hire an Employee with future dated start date (ex. Feb 1, 2020)

2. Once hired, go to the user profile (time off porlet) and select administer time. (Note. You need to adjust the As of date in the future to see the Administer Time link)

3. In Time Off Workbench > Time Records click + New Absence

4. You will see the error “No employee job information found for user <name> on <date today>”

Resolution

A fix will be deployed for this issue in a patch confirmed for b1911p7 (10-JAN-2020)

Keywords

TIM-11762 , Unable to submit time off for future hires , future hire, No employee job information found for user , KBA , LOD-SF-EC-TIM , Time Off , Bug Filed

Product

SAP SuccessFactors HXM Core 1911