SAP Knowledge Base Article - Public

2874365 - Application Error When Forward Candidate as Applicant - Recruiting Management

Symptom

When forward Job Application from a Parent Job Requisition with Forward as Applicant button, the system is throwing the following error:

2019-12-16_11-38-03.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. In Recruiting > Go to a Parent Evergreen Requisition
  2. Select a Job Application and forward it with Forward as Applicant button to a Child Requisition
  3. Receive the error

NOTE: This error could be intermittent.

Cause

The cause has already been investigated by Software Engineering team and further updates will be shared in this article.

Resolution

For any reference, please refer to the internal ticket RCM-72729. You can also receive a validation message when forwarding the same Job Application to a non-Child Requisition. Validation message can be found in 2859971 - Forward as Applicant mandatory fields.

See Also

2859971 - Forward as Applicant mandatory fields

Keywords

ccdcc0cf97942cdc23c08b3512659411288a42cd; EmployeeReferralSetupVO.getOwnershipBy(); Application Error while forwarding; Forwarding Error; Evergreen; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions