Android and iOS on Mobile App is getting a blank screen if the content is hosted to a site requires the user to sign
SuccessFactors Learning Management System - LMS
Reproducing the Issue
1.) On the mobile app (both Android and iOS)
2.) Launch the course
3.) Click on the link that goes to an external site -- site that requires user to login (ie Sharepoint)
4.) User gets a blank screen
As confirmed by Product Management, Android and iOS does not support any content in which it requires the user to sign in to a site.
Customers can move these PDF files to a location where there is no authentication if they want the users to access the files using the mobile application. Customer can use the iContent sFTP to host these PDF files.
blank screen on mobile, external link on mobile , KBA , LOD-SF-LMS-MOB , Mobile Application , Problem