SAP Knowledge Base Article - Public

2873818 - Error Message show different onChange and onSave

Symptom

When the rule is triggered onChange the error message begins with a number and if the rule is triggered onSave the error message begins with error.

Environment

SAP SucessFactors HXM Suite

Reproducing the Issue

  1. Create a rule to raise the message "test" with error severity 
  2. Go to Manage Business Configuration ->employmentInfo
  3. Assign the rule as onSave and also as onChange in the Original Start Date field
  4. Save
  5. Go to Employee Profile ->Employment Details
  6. Edit the field Original Start Date and trigger the error message below 

 error1.jpg

  1. Click Ok and try to save. You will get the following error message

error.jpg

Cause

This is expected system behavior. The error messages displayed onSave and onChange are different and we cannot customize that.

Resolution

If you want you can open an enhacement request. For more information you can check the KBA 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products.

See Also

2092849 - How to create a Business Rule to validate data on change/save, and provide a Warning or Error message

2632631 - How to Raise an Info Message on Position Change

Keywords

on save, on change, error message, , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC-RUL , Business Rules & Event Derivation , Problem

Product

SAP SuccessFactors HXM Suite all versions