SAP Knowledge Base Article - Public

2873430 - Document Format Supported in new "Mass Print" feature in Application .

Symptom

What are file formats supported in "Mass Print" feature of Candidate Application ?

What type of documents can we printed using "Mass Print" feature .

Environment

 SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1.  Access your candidate profile or the application.

  2. Upload an *.xls or *.xlsx document into resume, coverletter, and documents portlet.

  3. An error occurs saying that the file type is not supported. The document cannot be uploaded and Printed.

Cause

As per current behavior of the Product the File Format supported in Recruiting (candidate profile /application) are (.CSV,.DOC / .DOCX,.GIF,.JPG / .JPEG,.PDF,.PNG,.TXT) .

Resolution

The "Mass Print" feature follows the same document format and documents which are not supported as per standard requirement won't hown under Print Preview as well as will not be downloaded.

The Files will not show up at all to be printed , as for each application, system creates a PDF document containing all chosen application information and images of cover letter and resume.

To prepare this single PDF, cover letter and resume are converted into image and then put into this individual PDF. Any type of document which is not supported for image conversion, cannot be printed in the same way.

See Also

 2745614 - Documents in Candidate Profile/Application do not accept spreadsheet (xls/xlsx) file format - Recruiting Management

Keywords

Mass Print , document format supported . , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting 1911