SAP Knowledge Base Article - Public

2873088 - "Select all" option not selecting criteria with "&" when creating Dynamic Group

Symptom

When creating a Dynamic Group via Options > Groups, clicking the "Select All" option does not work for selections with "&" character in the label

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. In My Groups, I choose some criteria eg. "Department"
  2. Search for all Departments
  3. Choose "Select All" and go to next page
  4. When I review my selections by going to the previous page, I notice that Departments with "&" in the label become unchecked

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Cause

The character '&' has special meanings in the group filter UI page, so when you select an option with this character in the name, then you will lose that option in the list if you go forward and back between pages. However, actually the items are selected under 'Selected Items', when you click save, it will be updated normally.

Resolution

The Workaround is: check the 'Selected Items' to decide which items should be added in the People pool. When chosen manually, the items should be added to 'Selected Items'.

A permanent fix has been added to the Roadmap Review by the Development team. This KBA will be updated once a permanent solution is in place.

Keywords

Select All , My Groups , PLA-10966 , People Pool , KBA , LOD-SF-PLT-DYG , Dynamic Groups (My Groups - Not RBP) , Problem

Product

SAP SuccessFactors HXM Suite all versions