SAP Knowledge Base Article - Public

2872546 - "Your Domain is not trusted. Please contact your system administrator." when creating a Report - Story - Embedded Edition of People Analytics


  •  When a user tries to create a Report - Story from Report Centre they get a screen saying "Your Domain is not trusted. Please contact your system administrator."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors People Analytics
  • SAP Cloud Platform Identity Authentication Service 

Reproducing the Issue

  1. Navigate to Report Centre;
  2. Click on new;
  3. Choose Report - Story;
  4. Get page saying "Your domain is not trusted. Please contact your system administrator."



  • The domain of the overlay is not trusted by the IAS tenant.
  • Browser settings are blocking cookies. 


  1. Add the necessary domain to the IAS tenant's trust settings as described in the "Configure Trusted Domains" documentation.
  2. Enable third-party cookies in the browser (check the respective browser's documentation).
  3. Disable "Prevent cross-site tracking" or "Do not track" options (check the respective browser's documentation).


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