SAP Knowledge Base Article - Public

2872257 - The owner of story is shown as garbled characters when the owner name is non-English in SAP Analytics Cloud (SAC)

Symptom

The owner of story is shown as garbled characters when the owner name is non-English in SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud 2019.21.8

Reproducing the Issue

  1. Create a new user in SAC.
  2. Use non-English Display Name for the new user. For example, "中文名"
  3. Log on SAC with the new user.
  4. Create a Story with any Model and save the story under "My Files". (Key condition)
  5. Share the story to any other user.
  6. Log on SAC with the user who being shared.
  7. Check the Owner & Change By are shown as garbled characters. Like
    1. Pic03.png
  8. If user search the story by any key word, the Owner name and Changed By will be shown properly.
  9. Also if the story being saved under folder other than My Files in step 4, then the problem won't happen.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, messy, code, characters, Chinese, Japanese , KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0