SAP Knowledge Base Article - Public

2870595 - Configure Columns for the Manage Pending Hires not working for offer approval field mappings

Symptom

When using Configure Columns for the Manage Pending Hires, all fields are mapping correctly, except those fields referencing the offer approval template as the entity-type in the transformation template.

The error shown is "The selected fields cannot be used for this column. Refer to documentation for the correct Candidate Fields to use."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Admin Center > Configure Columns for the Manage Pending Hires
  2. Add the mapping for the field which you have already mapped from the offer approval in the transformation template
  3. Note the above error

Cause

If the field meets all of the validation criteria shown here, then it is possible that you have configured the entity in the transformation template as "offerLetter", when it should be "offerletter" (No uppercase "L").

All entity types should be configured in lower case only, such as "jobrequisition", "application" and "offerletter".

If there is an uppercase "L", the mapping will fail.

Resolution

 Change the entity-type from "offerLetter" to "offerletter" and try again.

See Also

KBA 2857265 - Enhanced Manage Pending Recruits - getting Error "The selected fields cannot be used for this column. Refer to documentation for the correct Candidate Fields to use."

Keywords

KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions