SAP Knowledge Base Article - Public

2870476 - Agency Ownership has expired yet on application candidate still appears as Agency Candidate

Symptom

Agency Ownership has expired yet on application of a new job requisition the candidate still appears as Agency Candidate.

Environment

SAP SuccessFactors Recruiting Management

Resolution

If a candidate was forwarded by an agency, a value to identify the candidate as agency is stored in the candidate database table. The value does not get updated when the ownership expires and self ownership begins. This is the current design of the system and for that reason on the applicaiton the candidate will always appear as a agency candidate. Engineering confirmed the behavior with product management and an enhancement engineering ticket has been opened so that in the next releases this behavior may be considered to be changed.

For internal reference only, the enhancement ticket is RCM-72117

Keywords

Agency, ownership, expired, label, agency candidate, application, requisition, RCM-72117 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions