SAP Knowledge Base Article - Public

2870170 - Item Details & Online Content Direct Links incorrectly generated

Symptom

When creating direct links for item details or online item for item types including special charcaters the below is generated not encoding the parameters section of the URL except the special character:
.../learning/user/deeplink_redirect.jsp?linkId=ITEM_DETAILS&componentID=DMSCITCourse&componentTypeID=COURSE%2FCOURS&revisionDate=1575478632000&fromSF=Y&company=SFPART035801

Environment

SAP SuccessFactors Learning (LMS) - 1911

Reproducing the Issue

  1. Create any item type with special character and associate item with that type.
  2. Generate item details or online dirct link and notice the unencoded paremeters and the link will not work.

Cause

Code regression affecting direct links for entities with special characters.

Resolution

Fixed in preview 1911p4 via PTCH-31586 and 1911 production via LRN-72848

See Also

LRN-73054

Keywords

sap sf success factors learning lms direct link deeplink url encoded unencoded links urls item details online content not working , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1911