SAP Knowledge Base Article - Public

2869722 - Completion record not showing when reporting from Learning Item Progress but is there when datasource is Learning Item Assignment and History - ORD/ Report - Canvas

Symptom

A Detailed Reporting - Live Data query created from Learning > Item Progress is not showing all records with a Completed status.

When a similar query is created with Learning Item Assignment and History as source, all items completed by the user are included in the result.

Environment

SAP SuccessFactors HCM Suite

Resolution

Learning Item Progress only reports on items that are currently assigned to the user. If the user unregistred for the item along the way and an Admin user sets the completion status of the course on their behalf, it will not show up in Item Progress -  but it will from Learning Item Assignment and history.
 
Also the purpose of the Learning Item assignment and history is to check how learning items have been assigned and completed.

See Also

LRN-71134 (internal ticket)

Keywords

completed items report, learning item, completion status, completed records not showing, LMS data, LMS ORD , KBA , LOD-SF-ANA-ORD , Online Report Designer , How To

Product

SAP SuccessFactors Learning 1908