SAP Knowledge Base Article - Public

2869707 - Double-byte characters in the description of team is garbled when updated via User and Team Provisioning API in SAP Analytics Cloud (SAC)

Symptom

Double-byte characters in the description of team is garbled when updated via User and Team Provisioning API in SAP Analytics Cloud (SAC):

  • Instead of showing the double bytes characters, it's showing question mark instead.
  • Showing as ?????

Environment

  • SAP Analytics Cloud 2019.21.8

Reproducing the Issue

Please refer to the following guide on updating users and teams via SAP Analytics Cloud User and Team Provisioning API.

https://help.sap.com/viewer/298f82da4b184d1fb825b7ffe365e94a/release/en-US/b687e9589b834a2db872414b0b8d3a12.html

  1. Create a new user by sending POST request to SAP Analytics Cloud tenant via User and Team Provisioning API.
  2. Set display name of this user to double-byte characters, notice in the result it's showing correct value in the display name of this user.
    1.PNG
  3. Create a new team by sending POST request to SAP Analytics Cloud tenant via  User and Team Provisioning API.
  4. Set display name of this team to double-byte characters, notice in the result it's showing question mark but not the correct characters.
    2.PNG

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0